Optus, the Australian unit of telecoms agency Singapore Telecommunications STEL.SI, mentioned it was investigating the unauthorised entry of buyer particulars together with residence addresses, driver’s licence and passport numbers, after a cyberattack.
Wi-fi service Optus mentioned in a press release on Thursday it had instantly shut down the assault after discovering it, and that fee particulars and account passwords had not been compromised.
Optus CEO Kelly Bayer Rosmarin mentioned the corporate had notified Australian Federal Police after noticing “uncommon exercise”.
Bayer Rosmarin instructed ABC tv the corporate will contact high-risk prospects “fairly quickly”, and apologized for the incident.
She mentioned names, dates of beginning and make contact with particulars had been accessed, “in some instances” the driving licence quantity, and in “a uncommon variety of instances the passport and the mailing handle” had additionally been uncovered.
Investigators are attempting “to grasp who has been accessing the info and for what goal,” she mentioned.
“Optus is working with the Australian Cyber Safety Centre to mitigate any dangers to prospects,” Optus mentioned within the assertion on its web site.
Bayer Rosmarin mentioned Optus had put all prospects on excessive alert as a precaution.
The Australian newspaper reported that as much as 9 million prospects might have been affected. Optus instructed Reuters it couldn’t verify the variety of prospects impacted and was persevering with to analyze.
“Optus has additionally notified key monetary establishments about this matter. Whereas we’re not conscious of consumers having suffered any hurt, we encourage prospects to have heightened consciousness throughout their accounts, together with searching for uncommon or fraudulent exercise and any notifications which appear odd or suspicious,” the Optus assertion added.
“It’s a vital breach by Australian requirements,” the previous Nationwide Cybersecurity Adviser, Alistair MacGibbon, instructed ABC tv.